FAQs
Do you accept insurance?
Bora Nutrition is currently paneled with Aetna and BCBS/Anthem insurance. We encourage clients to inquire about their in network out of network benefits. We can provide a super bill for clients to submit to insurance for reimbursement. It is the client’s responsibility to follow up with insurance as there is no guarantee of reimbursement. Full payment is required at the end of each session.
We do offer a limited number of sliding scale appointments per request. Please inquire with your dietitian for more information.
Where are you located?
We are eating disorder dietitians in Austin, Texas! Our office is located at:
3939 Bee Caves RD, Suite A204
West Lake Hills, TX 78746
We also offer virtual nutrition counseling via secure telehealth link in case you want to skip the traffic!
How often do I need nutrition counseling?
It depends on the client! When beginning treatment for eating disorders or healing your relationship with food and body, weekly sessions may be recommended to get more foundation and momentum to progress towards goals. As we make sustained progress, we reassess frequency of appointments.
Do you only treat eating disorders?
No! While we specialize in eating disorders, it is not our only speciality. Our dietitians’ specialties vary and include focuses on sports nutrition, diabetes, high blood pressure, body image, general nutrition concerns, IBS, and much more! You do not need to have an eating disorder to be treated by one of our registered dietitian nutritionists.
What is your cancellation policy?
We require a 48 hour notice to cancel or reschedule a session without penalty. Clients will be billed the full fee for the session time reserved if 48 hour notice is not given.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises